* Orders are dispatched from New Delhi, India. * Orders are generally dispatched within 5–7 working days, unless a different timeline is communicated at the time of purchase. * Customised or made-to-order products may require additional processing time depending on the level of customisation. * Delivery timelines may vary depending on the customer’s location, courier availability, holidays, weather conditions, or circumstances beyond our control. * Once an order has been handed over to the courier, delays caused by the courier service are outside Slay Sleep’s direct control.